Billing Clerk I
BILLING CLERK I
ESSENTIAL FUNCTIONS:
• Scanning and posting of mail payments daily.
• Enter meter changes and all new service information.
• Verify all service order information.
• Scan all printed service orders/green leads into Image director.
• Process connects and disconnects into CMB.
• Apply interest and deposits to customer accounts.
• Generate billing file for Mail Manager.
• Maintain billing records on parking lot lights.
• Maintain and balance the following reports/files: cash, tax exemption, stormwater, sanitation and fire protection.
• Enter electric and water meters into inventory.
• Retire electric and water meters.
• Account maintenance of “Project Help”, “Project Round Up”, Green Power Switch, Water Loss Programs.
• Maintenance of customer accounts (set up and reconciliation) for levelized billing and bank draft.
• Process wire payments.
• Generate and balance cash report.
• Process refunds.
• Process transfers.
• Verify and pull reads for service orders.
• Compare and reset demands.
• Assist others as directed by supervisor.
PERSONAL REQUIREMENTS:
• Associate degree (two-year college or technical school): Preferred.
• Thorough knowledge of Cleveland Utilities customer service and application departments.
• Proficient use of CIS “Orbit.”
• Proficient knowledge of Microsoft Office.
• Knowledge of My Usage, Elster and MDM a plus.
Qualified applicants should submit a resume by Friday, March 7, 2025, to:
CLEVELAND UTILITIES AUTHORITY
ATTN: HUMAN RESOURES
POST OFFICE BOX 2730
CLEVELAND, TN 37320
Or email to dhitch@clevelandutilities.com
AN EQUAL OPPORTUNITY EMPLOYER
